Accessibility Statement

Updated: November 2024

At CRID, we are dedicated to providing an inclusive, accessible website that can be used by people of all abilities and technology preferences. Accessibility is central to our values, and we strive to create an experience that is welcoming and navigable for everyone, including individuals with disabilities. Our team works continuously to improve the usability of our digital content and is guided by accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, to achieve and maintain compliance with Level AA standards. We recognize that creating accessible content is not only a legal requirement but also an ethical one, as it enables everyone to access and benefit from the information and services we offer.

To support this commitment, our website incorporates a variety of accessibility features to improve the user experience for individuals with different needs, including those who are visually or hearing impaired, individuals with motor or cognitive disabilities, and those who rely on assistive technologies. These features include keyboard navigation, which allows users to interact with our site without a mouse, thus improving usability for those with mobility impairments or motor disabilities. Each element on our page can be accessed and interacted with by using the tab key, enabling smoother and more efficient navigation for keyboard-only users.

Our images and visual content include alternative text descriptions, which are critical for users of screen readers. These descriptions are carefully written to convey essential information about the content, ensuring that all users, regardless of visual ability, have access to the same information as sighted users. In addition, we pay close attention to the color contrast of our website, choosing high-contrast color combinations to make text more readable and to enhance the visibility of all elements on the page. This is particularly important for individuals with low vision or color blindness, who may struggle to see certain color combinations on standard websites. We also use clear, straightforward headings and labels throughout our website to help with navigation and to enable screen readers to announce the structure and order of content correctly, ensuring that users can efficiently locate the information they need.

For users who rely on mobile devices, we have designed our landing page to be fully responsive, meaning it automatically adapts to fit various screen sizes and device orientations. This not only improves the usability of our site for mobile and tablet users but also ensures a consistent experience across all devices, whether they are using a desktop computer or a smartphone. Responsive design is key for accessibility, as it helps ensure that everyone has the same high-quality experience, regardless of how they access our website.

In terms of media accessibility, we strive to include closed captions or transcripts for all audio and video content wherever possible. This feature is especially beneficial for users who are deaf or hard of hearing, as well as those who prefer to consume content without sound. Captions and transcripts also support a broader audience, such as users in sound-sensitive environments or non-native speakers who may benefit from text alongside audio content.

For our online forms, accessibility has been a major focus. We design forms to be simple and intuitive, with clearly labeled fields and instructions that are easy to understand. Labels are paired with input fields to assist users who rely on screen readers, and error messages are designed to be visible and helpful. Our forms are accessible to individuals using assistive technology, and we strive to make the process as straightforward as possible, eliminating potential barriers that may prevent users from completing important interactions on our site.

We understand that accessibility is a journey, not a one-time achievement. We are continually working to identify areas for improvement and to implement changes that enhance our website’s accessibility. Our team actively seeks feedback and encourages users to share their experiences on our site. If you encounter any accessibility barriers or have suggestions on how we can improve, please do not hesitate to reach out. Your input is invaluable to us and helps drive our ongoing efforts to make our website fully inclusive.

For assistance or to provide feedback, please contact us at info@crid.co.in. Our customer service team is ready to help with any accessibility questions or concerns. We appreciate your interest in our services and are dedicated to making sure everyone can access our information with ease, equity, and dignity.